Privacy Policy
Last Updated: October 16, 2026
1. Introduction
Family Law Mediation LA (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through familylawmediationla.com.
This Privacy Policy explains how we may collect, use, disclose, and protect personal information when you visit our website, contact us, or submit an inquiry about our family law mediation services.
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
- Contact information: Name, telephone number, email address, and other details you provide.
- Inquiry information: Appointment preferences, messages, and information about the mediation services you are interested in.
- Technical information: IP address, browser type, device information, pages visited, and general website usage data, where collected.
- Communication preferences: Your consent and preferences regarding marketing communications, calls, and text messages.
Please avoid submitting sensitive personal, financial, or confidential legal information through general website forms unless specifically requested through an appropriate and secure process.
3. How We Use Your Information
We may use the information we collect to:
- Respond to questions and service inquiries.
- Contact you about requested consultations or appointments.
- Provide information about our mediation services.
- Send marketing communications when permitted by law and supported by the required consent.
- Operate, maintain, secure, and improve our website.
- Manage communication preferences and comply with applicable legal obligations.
- Protect against spam, fraud, unauthorized access, and misuse of our services.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, measure performance, and improve user experience.
Third-party services, such as analytics providers or advertising platforms, may use these technologies if they are enabled on our website.
You can manage cookies through your browser settings. Some website features may not function properly if certain cookies are disabled. Where required, we will provide appropriate consent choices for non-essential tracking technologies.
5. How We Share Information
We do not sell personal information in exchange for money. However, certain disclosures or advertising-related activities may qualify as “selling” or “sharing” under applicable privacy laws, depending on the technologies and services used.
We may disclose information to:
- Website hosting and maintenance providers.
- Contact form, customer relationship management (CRM), and communication service providers.
- Email, telephone, and text messaging providers.
- Analytics, security, and technical support providers.
- Professional advisers or authorities when necessary to comply with legal obligations or protect our rights.
Service providers may process information on our behalf for authorized business purposes. We do not authorize them to use it for unrelated purposes where prohibited by law.
We may also disclose information with your direction or consent, or when otherwise permitted or required by law.
6. Calls and Text Messages
If you provide your telephone number and consent to receive marketing or customer service calls or text messages, we may contact you in accordance with your preferences and applicable law.
Consent to receive marketing calls or text messages is not a condition of purchasing services. Message and data rates may apply, and message frequency may vary.
You may reply STOP to unsubscribe from text messages or use the opt-out instructions provided in a communication. You may contact us to update your communication preferences.
Where separate consent is required, we will obtain it as applicable. We will not treat consent for one type of communication as automatic consent for unrelated communications.
7. Confidentiality and Legal Inquiries
Submitting a website inquiry does not, by itself, establish an attorney-client relationship or guarantee that information will be protected by attorney-client privilege.
Although we take reasonable steps to protect information submitted through our website, ordinary website forms and email may not be appropriate for confidential legal communications.
Please do not include sensitive details about your case, financial account information, or other highly confidential material in an initial website inquiry. Ask us about an appropriate communication method if you need to share sensitive information.
8. Data Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, meeting legal obligations, resolving disputes, and enforcing agreements.
Retention periods depend on the type of information and the reason it was collected.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request information about the personal information we collect and how we use or disclose it.
- Request access to or a copy of certain personal information.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to legal exceptions.
- Opt out of the sale or sharing of personal information where applicable.
- Limit certain uses or disclosures of sensitive personal information where applicable.
- Withdraw consent for communications or other processing where consent is the applicable legal basis.
- Receive equal treatment for exercising applicable privacy rights.
To submit a privacy request, contact us using the details in the Contact Us section below. We may need to verify your identity before processing certain requests.
If applicable, you may also use a browser-based Global Privacy Control (GPC) signal to communicate an opt-out preference. We will honor such signals where required by law.
10. California Privacy Notice
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the CCPA), if the law applies to our business.
These rights may include the right to know, access, correct, or delete certain personal information, opt out of the sale or sharing of personal information, limit certain uses of sensitive personal information, and receive equal treatment when exercising privacy rights.
The categories of information collected and the purposes for which it is used are described in this policy. Actual collection and disclosure practices depend on the website features and services in use.
To exercise applicable rights, contact us using the details below. We will process requests in accordance with applicable law and its exceptions.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, or external services. Those services operate under their own privacy policies and practices.
We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their policies before providing personal information.
12. Children’s Privacy
Our website is intended for adults seeking information about family law mediation services. We do not knowingly collect personal information online directly from children in circumstances where parental authorization or other consent is required by law.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website features, service providers, or legal requirements.
Any updates will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:
Family Law Mediation LA
Website: https://familylawmediationla.com/
Email: hermes@peterhermes.com
Telephone: 310-770-7722
Please include “Privacy Policy Request” in the subject line of your email so that your inquiry can be directed appropriately.